Here at BOA we are pleased to have one of those amazing Sales support people join our dedicated Customer Services team, Marilla Boakes.
You’ll hear Marilia’s dulcet tones at the end of the phone when you call for any inventory order or advice on BOAs products and special offers.
Marilla has joined the team to support BOA’s growing customer database and offer the same great customer service that our existing customers have become accustomed to.
With a fresh approach to the team and the role, Marilla’s new position will include supporting the Business Development Managers as they continue to meet and train new customers on the BOA Hydraulics Repair and Maintenance solution.Marilla will also play a driving role in the internal BOA cultural team that recognizes the efforts of the BOA staff who provide outstanding work and exceptional customer service.
Other than dedication Marilla brings many different elements of experience that will help her to confidently support BOA staff and customers. Before joining BOA on a part time basis Marilla took part in the Young Enterprise scheme using her expertise in communication to formulate and execute the ideas put together. This skill of communication was strengthened by taking part in speech competitions and her further education in a Business studies programme.
To prepare her for her new role Marilla started working part time in the BOA warehouse up-skilling herself with the product knowledge required to be able to service the BOA customers with expertise in an efficient manner.
When Marilla is not working hard for BOA she enjoys anything to do with fitness and sport, especially playing a competitive game on the Netball court, and in her downtime uses drawing as a great way to relax from a full on week.
Marilla looks forward to talking with BOA customers on the phone and email and helping to keep their business operating efficiently, as she believes that she can help businesses Turn Wasted Time into Profit.
Call our Sales support team to see how BOA can help your business 0800 20 20 20.